Norton Software can keep you off Scouter.com

[ManyIrons]

Packsaddle, since you have automatic updates I didn't think you'd find anything. I also have auto update, so we should have the same config. However, I'm running "Norton Internet Security 2004", what version are you using?

[purcelce]

Hey Manyirons,

 

Shouldn't you get back to your "exec" duties?

 

I'm at home right now.

 

purcelce

[ManyIrons]

Purcelce, I completed my latest stint as an "exec" last Friday, and I'm once again a commoner. Hmmmm, I didn't have any trouble with this site until I finished that job -- coincidence? Nope, it's definitely Norton... or this site ... or an upgrade ... or something.

 

All joking aside, how are the rest of you Norton users fairing? Any progress?

 

I've sent a PM to Scouter-Terry. Hopefully we'll hear something soon.

[SCOUTER-Terry]

Folks I just noticed this thread. Yes, on Friday we deployed a new firewall in front of SCOUTER, and I suspect it's causing the problems you have reported. We'll check into it right away.

 

TERRY HOWERTON

 

[Hunt]

I just downloaded Norton Internet Securty 2004 today, and it blocked me from the site. When I turned it off completely, I was able to get back on.

[dancinfox]

I also run Norton Internet Security and have the same problem. When I disable the security, I can log onto this site. When I turn it back on, no access. Maybe Scouter.com's firewall is causing Norton to block when security is set to on. At work, I use Sysmatec Antivirus Corporate edition and have no problem getting on.

Dancin

[EagleInKY]

I tried disabling various parts of Nortons last night, and tweaked every configuration setting I could find. The only way to get to the site was to shut the firewall down completely. Thanks for looking at it Terry.

[ManyIrons]

Thanks Terry!

[packsaddle]

ManyIrons, I am afraid my choice of terms was a poor one. I update daily. However after asking my folks, the version is older than yours, just updated (not upgraded). That probably explains the difference.

[Balding Eagle]

Well I was able to access the forums without disabling Norton tonight. I hope the problem is resolved for good.

 

Now if I could access the safeguarded OA forum...

[ASM1]

PASHAW!!! We run a Novell network and Norton System Works on all of our machines. I suggest it is not Norton, but AOL. (Choke Choke) which is garbage of the highest caliber.

 

Though I am not a fan of DELL either, our one DELL machine has no problems with Scouter.com. Norton is not possibly the problem.

 

ASM1

[ManyIrons]

Woo-Hoo, I'm in too Balding Eagle!

 

Scouter-Terry whatever you did worked, I can now access this site from home. Thanks!!

 

ASM1: "WAHSAP" (PASHAW right back atcha). You're possibly half correct, the problem appears to be due to a new firewall installed by this site (see Scouter-Terry's April 29th post). However it seems only to have caused a problem with Norton Personal Firewall and judging from the a few of the posts it was specific to the version in Norton Internet Security 2004.

[eisely]

I too am running Norton and have had no problems until about a week ago. I could not get into this forum at all again until yesterday. It went away for me suddenly and suddenly it is back. Norton did several updates during that interval. It does make one suspicious.

 

There are settings on your Norton internet software that you can modify that will affect how you access different web sites. I ran into a similar problem last summer when I needed to download some data from a commercial site that sells data. I had to tweak Norton to enable it to work.

[Balding Eagle]

ASM1 by AOL I hope you mean Arrow of Light ;P.

 

I agree with your assessment of America Off Line and as such do not use it.

 

[eagle54]

Wonders never cease - was able to log on without disabling norton.

 

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