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LATEST POSTS
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By InquisitiveScouter · Posted
Yes, why not just have a National Membership, with that registration portable through all councils and units. You can already establish multiple memberships in multiple units, with one remaining primary. Why not let the member determine where their primary membership resides? Seems like a no brainer to me, but I'm sure there is something I'm not seeing, or remain ignorant of, in spite of my best efforts to understand the system... -
By Eagle94-A1 · Posted
Yet another reason I, and many others, do not trust National's IT systems. -
Perhaps being a 70s kid, I don’t see the point. Our scouts seem to be earning different elective MBs. And they’re doing it honestly. I would discourage revising a program around those who will try to short-change advancement. It only makes it more confusing for the straight shooters.
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Sounds about right. The IT structure was built on the assumption of a certain number of staff available to address unique cases. Keep up those calls and this will get cleared soon enough.
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By InquisitiveScouter · Posted
We have a Scout whose registration records are a bit messed up. His family moved here in 2024, from a different council. In getting him registered here, rather than transferring his primary membership from the other council, he was made a "Multiple" in his current Pack. I use the passive voice there, because we have no idea who did this. The Parents say they did not do this through my.scouting, the Pack Committee Chair says they did not do this through Scoutbook, and the Registrar says she did not do this. Parents say they filled out a paper application here, but no one can (or will) produce a copy to figure out how it happened. But that is minor, and will only show who took what actions. We need to fix the registration issue at hand... When the Scouts registration became due, the parent dutifully logged into my.scouting to pay it by credit card. But, the registration (and the parent record) was in the original council. So, when paid, registration renewed as primary in the original council. And the multiple membership here continued. No one in either council caught this. Scout has finished his Arrow of Light, but we cannot transfer him to the Troop because of his "Multiple" status in the Pack. We have been working with the Registrars for a while on resolving this... The parent has receipt and order number from my.scouting to show paid registration. Yesterday, our Registrar told me she (and the other Registrar) cannot fix this with the tools they have, and our Registrar has had to put in a help ticket to National to try to get this resolved. I am astounded. With no transfer to Troop, parents cannot see Troop calendar in Scoutbook to help their Scout look at upcoming events and RSVP, leaders cannot help track advancement in Scoutbook, and committee cannot track financials (dues payment and trip charges) in the Scoutbook tools. For the interim, we have told the council (and they agree) that we are going to forge ahead with this Scout in our Troop while they fix their system. The Registrar agrees to back-date his Date Joined Scouts BSA to the date we tried to initiate the transfer. (This is because he cannot have his Scout Rank, or any other advancements, earned before his Date Joined Scouts BSA.) We'll use his Scout Handbook to track his advancements, and have sat down with the Scout and parents to review all upcoming events for attendance and conflicts. I cannot help but see this as a symptom of a dysfunctional system between councils and National. Add this to the long list of IT-type complaints we have endured over the past years. With the tremendous burden of administration we already have to make a Scout unit function well, it'd be nice not to have friendly fire incidents like this.
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