Communication is a major issue in all organizations: Scouts, Business, Church, and Family. As others have said, it is truly a two way street/edged sword. If you are not informed of what is going on you need to contact the Committee Chair and Cub/Scoutmaster and let them know you are not satisified and EXACTLY why. DON'T JUST CALL TO COMPLAIN, PROPOSE SOME SOLUTIONS! Hey here's an idea, volunteer to be the information officer of your unit. Scout leaders have a lot to do to run an effective unit. We need help and lots of it. If you just find another unit without attempting to fix the problems in your own unit you are part of the problem! As a Scoutmaster, I don't want people like that in our unit. Why? Because all they do is complain about problems and don't help fix them. I want people who will step up and help me with my weak areas and make the unit better for everyone, but like puppy30's case you do have to know when enough is enough. No communication AND no activities?!! I'd leave too.
SOLUTIONS:
(Please note these are from the perspective of Boy Scouts, but I think it applies to everyone.)
Meetings and lots of them regularly. We hold meetings to teach, to learn, and to pass on information. If you miss a meeting, you need to get on the phone and call someone. That is the responsibility of the boy in Boy Scouts. It is also the job of the Patrol Leader to keep in touch with his patrol.
Newsletters are great but someone needs to take charge of it. (Does the Cub/Scoutmaster need to also be a part time publisher?) Newsletters need to be put out regularly, once a quarter is good. Anything that slips in or changes late could be covered in a mailer or flyer handed out at the next meeting.
Websites are not difficult to make and many internet providers offer a service to help you create a site and a home page is included in most service packages. Talk to your provider, you my already have this service and not know it. This does not have to be fancy at all, a simple calendar of events and some contact numbers would do nicely. Please make your site easy to read, no odd typestyles and no patterned or jarring colored backgrounds. Put email links to your adult leaders on the page. You must update it regularly (see a pattern here?) out of date web pages are annoying and people will stop checking them. Oh yeah, always display on the page when it was last updated and when you expect to update it again.
Email is a very powerful tool, use it. In no other medium can you type one message and send it to everyone in your group with one shot.
Telephone calls in my unit are the last resort. We only make calls when we need an answer right now, to discuss personal issues, or to give out last second information. It is not appropriate to expect a unit leader to chase down twenty families to inform them of things they would know if they were at the last meeting.
Volunteer your time to help implement these solutions.
Talk to other units and see how they handle it. I guarantee we all have the same issues.
Unit Commissioner, District Commissioner? You guys must rock. Mine are useless. I hope I'm alone on this one.
I have to say I am not the most organized Scoutmaster out there. We have lapses in communication and not everyone is always informed, but we keep going forward. I am currently battling the communication problem myself and these are the methods that I believe will work.
There is nothing more important that any of us can do than to be heavily involved in the lives of our children. That means get involved in the unit. I know I'm speaking to the chior on this one, the fact that you are reading this means that you care and are involved, but we need to reach the Scout parents that are not involved and get them involved.
Many hands make light work.(This message has been edited by Mike Long)