I hear ya on this one @@Stosh. You are 100% correct. It is that very reason we are taking out business elsewhere away from the CT Historical Society. It was brought to the Directors attention but we never received a response. There were massive layoffs there around January. Many of the the older employees, the ones with lots of educational and museum experience, were let go. This was all over the papers. The person I had to deal with was promoted and now would be the the only person I have contact with to schedule or reserve these scout programs. My wife would even have to deal with the perso