I am looking for some advice on dealing with a difficult family. This scout has never participated in any service projects (scouting for food, caroling etc). He is very difficult in the den meetings due to disrespectful behaviors, whining, refusing to participate in activities etc.. Unfortunately, one of the issues is that the family record most of their activities being done in the home. An example of this is a scout whose parent has marked him having earned every single elective, belt loop/pin, specialty badges from last year. I was a den leader and spent countless hours having to audit his advancement reports, and I ended up being the bad guy because I refused to award him the nova awards, the leave no trace award and several others that had a share with the den requirement that weren't met. This year, as a web 1, she has marked the majority of the activity badges as complete..And it's only November!! I am beyond frustrated with this woman, and I feel so bad for my little scout because she has him believing he has earned all of these when that isn't true! Ugh, so here we go again this year..any suggestions on how to handle this? Thank you for any advice you may have.