I agree with most of the sentiments read here.
Your son obviously did the right thing, and for the right reason, at the time it was needed.
He is a true scout.
While recognition is nice, and helps to set the example for others down the road, it is not imperative. Everyone who was present knows what happened, including the less than responsive CC and SM.
Inside your son knows he was a hero, and this is all that really matters.
Some thirty years ago I was faced with a similar incident, with an Explorering buddy of mine. We were attached to a volunteer fire department a