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Gwaihir

Avatar upload not working

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I also can not get an avatar to upload. Spins and spins. 

 

Is there a fix for this?

 

Try the solution here. You need to resize your image to 100x100 and then save as a .png file. Should be able to us the Paint app in Windows to get that done.

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Avatar works if one were to make it small enough. 

 

Go to Windows Paint. 

Open picture.

Maintain aspect and custom size down to 100 whichever size is larger.

Save.

Go to profile.

Change picture.

Browse the file to upload.

Upload.

 

It worked for me.

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It only accepts it at exactly 100x100? 

 

Ahah, the update your image says 200 to larger, that's it. 

 

Thanks.

 

I did 100x100 and saved as png and that worked. Did not try 200x200. Did that work?

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Nope, the 100x100 png was the only thing that worked. I think the real problem is that when you go to the edit your image area on your profile it tells you 200 or larger....

 

Screen shot. That is incorrect, and if that said 100x100 only, I think it would alert folks to what is right and it would be better.

 

Screen.PNG

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@@SouthernTierScouter, I also noticed that jpg and gif files didn't work. It was png or nothing. Maybe that was just me. I was using PhotoShop to compress and size, so I know the software used to create them was not the issue.  ;)

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In order to retain aspect I saved my .png at 79X100.and it took it.  I know for a fact that it was not 100X100.

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