It's not that attention should be paid first to the struggling units, it's that those are bigger fires that need attention. I know that sounds the same, but typically struggling commission corps are the cause of struggling units and they in their unstructured mind only fix big problems. Units would likely see their UC in a well run corp. But, many folks feel they should see their UC every week, That is not the case.
You contact the District commissior. Infact, all units should know the District commissioner. They are usually the one that handles the more challenging problems. UC's are