Some people aren't very good at communicating. Some aren't very good at putting themselves in others shoes and seeing how someone else might view things, or be so wrapped up in the excitement of what they see as a good thing that they never see someone else might have qualms and reservations.
Into this vacuum, people will talk, assume, jump to conclusions, fret, worry.
Maybe it's all in hand, maybe none of it is, maybe the powers that be don't understand there's a groundswell of concern, worry, which could easily, if not already, morph into frustration, anger, resentment, etc.
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