Sometimes adults don't realize they are a source of friction. If the CM is a friend, you may be able to point that out. But, for your son ...
In general, just like captains in sports or band and their need to get feedback from the coach/director, the PL relationship with the SM/ASM is paramount. We spend a lot of time coaching boys in relationships with adults (parents, MB counselors, Rangers, etc ...). So when things aren't right, we need to know. Your son needs to review this with the SM and ASM. They are the ones trying to set a new tone, it's on them to guide both him and the CM in th