OK, death threats are uncalled for, need to be investigated, and punished by the law. That is way over the line. Too far over the line.
Obscene calls are also over the line. And need to be dealt with.
As for abusive, it depend on the definition the pro is using. I had a SE state that publicly disagreeing with the council is abusive, and had the individual removed from Scouting. Whereas i have been yelled at and told I do not know what I was doing, etc by volunteers, but to told to grow a tougher skin by the same SE.
The reason why folks are upset with national is that there is no transparency. Decision are made, and no one knows who is making them or why. When asked for input from volunteers, the results of that input are ignored, never posted, or responded with "double speak." Volunteers were ignored regarding Instapalms as 94% Against (18%) or Strongly Against (76%). The poll regarding membership changes by the members and volunteers has never been published AND a segment of the Scouting population, Western Region LDS members were excluded form those results. And look at the "double speak" of the Churchill Plan survey that national had to do because someone posted a slide. A lot of folks think Sea Scouts, OA, and Venturing are safe for the 18 to 20 year old members, when the "double speak: says they will continue talks on the matter.
Further there are times when the national level volunteers making policies are overruled or uniformed of the decisions National has made or plan to make. Philmont being mortgaged but not informing the National Philmont Committee, nor the Trust about the mortgage is an example of National pros not being transparent with national volunteers. Another example is the National Sea Scout Commodore being completely taken off guard when the Churchill Plan was leaked. Not only should he have been informed, he should have been on the Churchill Committee. IMHO. Then there is the 411 Committee that redid the Cub Scout Program in June 2015. They were not informed prior to the December 2016 Cub Scout program changes.
Volunteers are upset and angry at they way they are being treated by councils and by national. You have volunteers who will do anything in their power to help Scouts and units, but will do absolutely nothing for council, let alone National because of the treatment they have experienced.
11/29/1944, Hancock County, Maine
... two men, underdressed and carrying large suitcases, trudging through the snow along the side of the road. It was just before midnight on a Wednesday, on the then sparsely populated Hancock Point peninsula. What on earth were the two men doing?
As it turns out, what both Mary Forni and Scout Harvard Hodgkins had separately spotted were not two people simply lost in the snow. They’d seen two Nazi spies — William C. Colepaugh, a 26-year-old native of Niantic, Conn., and German native Erich Gimpel, 35, who around 11 p.m. on Wednesday, Nov. 29, 1944 made landfall in the U.S. after a two-month journey across the Atlantic Ocean in a German U-Boat....
rest at source
"How" is indeed the issue. Do we want to remake the country or try to add in new colors between the lines. I'm all in favor of a radical re-envisioning of the system until it gets to the point where we are tearing down what created this amazing experiment in the first place. Because if we go, there is nothing much else left that holds the line.
It's HOW we ensure "fair" treatment that is the issue. "Fair" is a loaded word. Some view it as "white privilege" being suppressed. Others view it as setting quotas/affirmative action. Others, just making sure we give an honest effort to recruit from the inner cities. The reason we are wary is because none of this is being spelled out.