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We are in Tampa and we just started TroopKit. It's a little clunky as far as software, but it's a pretty sweet communication tool and the signup stuff seems to be going OK. We have had a few glitches with the transition from post-a-list-on-a-bulletin board sign-up process to TroopKit, but I would say they were self-inflicted. In addition to deploying the new software, we also changed some processes and I think that is what has caused heartburn. If you are downtown, I can walk you through it at my downtown office. The whole key is getting people to use it and sticking to it. IM me if you want details.