Lisa, as you imply, I think that the 'awareness' factor is important. That's why I'm going to make sure everyone in the CO knows about the policy. The only other time I've noticed anything like the OP was back when I was CM. I had three families leave after a DE went on a rant about the policy at the B&G, this was right after Dale. The ones I spoke to after they quit said they were disgusted with the DE and with BSA. But we haven't asked any questions about why people leave since and people don't necessarily come to you with their reasons.
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