1) Determine if the boy is truly a member of your Troop. Who signed the application? Who accepted it? Was it a dollar transfer? Was it "new"?
2) Get the CC and COR in on this , if necessary , maybe one of them signed the app. Make sure they are on your side in this.
3) Find his advancement records. From whence cometh them? Is he a new Scout with no rank as yet? Is he a transfer and can you speak with his past SM? Or CM?
4)With the knowledge at hand, meet with the boy and parent and have a CONVERSATION. Make sure they know either A) he is not a bonafide member, and here's what he/you needs to do, OR B) here's what is understood about his records, welcome to the Troop, and here's what HE needs to do to EARN the right to a SMConference (attendance, requirement passing, etc.) OR C) there is something really wrong with this situation, we know you want to do the right thing and let's help the boy get the right start in our Troop.