Re: BDU
(no name) ((no email))
Mon, 1 Mar 1999 02:59:28 -0600
Ronald Ferguson <ferguson@ionet.net> and two other Scouters asked:
>Does this exchange work only at National Supply or will it work
>at the local Council Store?
Depends on if your Council has a BSA Scout Shop(tm) there. If they
do, then you can just take your items to them and they will assist
you in filling out a form and they will send it to National Supply.
In other cases, you need to compose a regular letter (no email!) to
the Director, Supply Division, Boy Scouts of America, at the BSA
National Office address (I don't have the address to the Supply
Division in Charotte handy...but if you have it, use it).
In your letter, simply explain what the situation is and what you
need in exchange, and don't forget to sign your name and provide
your Council name (and number if you have it) and your position (or
"parent of John, Troop XXX").
The previous "policy" was that the items were sent to you; the
current BSA policy about getting things from "national" is that
they ship it to the local Council service center for you to pick up
from them...they do this because it's a little cheaper for them to
ship stuff to them directly (and it gives a little bit of control)
than it is to send it to you at home. (I don't know if this applies
to the supply division stuff...it does apply to everything else
"special ordered").
If you're exchanging items for larger or different items, you need
to enclose your credit card information, or provide a check to
cover the costs of the difference between the two items; otherwise,
you'll receive a nice pre-printed letter advising you of the cost
and asking you to submit the money before the merchandise can be
shipped to you.
The BSA's Supply Division has ALWAYS had a policy whereby if you're
not happy with your BSA items, to simply return it to them for
exchange or refund no questions asked. I and other Scouters have
done this in the past, and received prompt attention from the
Supply Division. They are in the "business" of supporting us, and
"stuff that don't last" gives them an idea of what needs to be
changed, modified, resourced, or just dropped all together.
Settummanque!
If only National, what is the procedureuse
> to do
>the exchange?
>
>
>> If we want to change the uniform pants, for WHATEVER reason, we
>> need to do it from WITHIN the program and WITHOUT abandoning the
>> existing products. Yeah, those pants are expensive (I've got a
>> pair of BSA size 40 pants I'm getting ready to send to the
Supply
>> Division to get a swapout for one four sizes smaller!), and so
is
>> the rest of the uniform. But there are ways to get around those
>> costs...and there are ways that we can encourage our youth to
> wear
>> those uniforms properly.
>
>--
>"Thanks"
>Ron Ferguson
>Troop 222
>SA for New Scouts
>WB SR-187 (Pooh Bear)
>TA TSU HWA Lodge 138
>Adult Advisor to the Web
>Brotherhood Member
>Indian Nations Council
>Tulsa, OK
>http://www.ionet.net/~ferguson/oa/index.html
>http://www.ionet.net/~ferguson/OKP&FT.htm
>http://www.ionet.net/~ferguson/fergusontrading.html
(c) 1999 Mike Walton ("no such thing as strong coffee,...") blkeagle@mninter.net
http://www.mninter.net/~blkeagle Burnsville, MN 55306-7130 (612) 435-3068
privately at kyblkeagle@aol.com or waltonm@server.kaiserslautern.army.mil
---- FORWARD in service to youth ----
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