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Problem Mail??

Richard C. Ickler (icklerr@SOCA.COM)
Mon, 17 Aug 1998 19:58:37 -0700


At 02:53 PM 8/12/98 -0400, you wrote:
>Hi Folks,
>
>Below (between the dashes =====) is the text of a message I
>sent to Scouts-L regarding empty messages. One of these
>messages was yours. If you discover what the problem is,
>please let me know so that I can share it with the others.
>

<snip>

>=============================================================
>Since late April, about 30-40 messages to Scouts-L have
>shown up as empty in my browser (Netscape Communicator
>4.05). A number of other list members have also complained
>about this problem. I do not know what the cure to this
>problem is but this is what I have figured out so far:
>
>1) These messages DO contain textual information. If you
> view the page source, you will see it.
>
>2) These messages always contain something like the
> following in the header right before the text starts
>
> --------------5C7093842D90FCCADE837B3A
> Content-Type: text/plain; charset=us-ascii
> Content-Transfer-Encoding: 7bit
>
>3) These messages often contain the following line in the
> header. I've never found this line in a message that
> acts normally
>
> This is a multi-part message in MIME format.
>
>Given the above, it is possible that the people who are
>sending these blank messages are using an encoding system
>in their e-mail program that other e-mail programs are
>having difficulty interpreting. It's probably not
<snip>

>YIS,
>
>Michael Kauffmann mailto:optimist@meritbadge.com
>Merit Badge Research Center http://www.meritbadge.com/
>I used to be a Bobwhite... And a good 'ol Staffer, too...
>| <--\/\/-\/\/-\/\/--< |
>

This may seem like a strange suggestion - but have you ever considered that
the problem may be with Netscape? Please don't reject it out of hand.
>From the messages I've seen, all of the recipients who are getting blank
mail appear to be using Netscape Mail. You are the only one who has said
they are using Netscape, but Netscape is the only mail reader I have used
which has a "View Page Source" option.

One suggestion I would have is to change readers for a while to see if the
problem disappears. Eudora Lite is shareware program available for
download (I believe on www.winfiles.com), Microsoft Exhange comes with
Windows 95, and Outlook comes with the current version of Internet
Explorer. All of those are available for the cost of a download at most.

FWIW,


Richard Ickler
Scoutmaster, Troop 14
Long Beach Area Council (CA)

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